Web Administrators
15-1299.01
Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.
Sample of reported job titles: Corporate Webmaster, Web Administrator, Web Content Coordinator, Web Content Manager, Web Director, Web Manager, Web Site Manager, Web Technologies Administrator, Webmaster
Occupation-Specific Information
Tasks
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Identify or document backup or recovery plans.
- Back up or modify applications and related data to provide for disaster recovery.
- Correct testing-identified problems, or recommend actions for their resolution.
- Identify, standardize, and communicate levels of access and security.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Implement updates, upgrades, and patches in a timely manner to limit loss of service.
- Implement Web site security measures, such as firewalls or message encryption.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
- Document application and Web site changes or change procedures.
- Track, compile, and analyze Web site usage data.
- Test backup or recovery plans regularly and resolve any problems.
- Recommend Web site improvements, and develop budgets to support recommendations.
- Review or update Web page content or links in a timely manner, using appropriate tools.
- Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Set up or maintain monitoring tools on Web servers or Web sites.
- Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Develop or document style guidelines for Web site content.
- Develop Web site performance metrics.
- Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
- Identify or address interoperability requirements.
- Develop or implement procedures for ongoing Web site revision.
- Check and analyze operating system or application log files regularly to verify proper system performance.
- Provide training or technical assistance in Web site implementation or use.
- Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
- Inform Web site users of problems, problem resolutions, or application changes and updates.
- Document installation or configuration procedures to allow maintenance and repetition.
- Develop testing routines and procedures.
- Test new software packages for use in Web operations or other applications.
- Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
- Evaluate or recommend server hardware or software.
- Administer internet or intranet infrastructure, including Web, file, and mail servers.
Technology Skills
- Access software - Citrix cloud computing software
-
Analytical or scientific software -
Google Analytics
; SAS π₯; WebTrends Analytics
- Application server software - Apache HTTP Server; Microsoft Virtual Server; Oracle Application Server; Oracle WebLogic Server; Red Hat WildFly; VMWare ESX Server
- Business intelligence and data analysis software - Oracle Business Intelligence Enterprise Edition
- Cloud-based management software - IBM WebSphere
- Content workflow software - OpenText Livelink ECM; Vignette Content Management
-
Data base user interface and query software -
Microsoft Access π₯; Microsoft SQL Server π₯; MySQL π₯; Oracle JDBC; Structured query language SQL
- Desktop publishing software - Adobe InDesign π₯; Adobe PageMaker
- Development environment software - Adobe ActionScript; Apache Ant; Microsoft .NET Framework π₯; Microsoft Visual Basic Scripting Edition VBScript; Microsoft Visual Studio π₯; Tool command language Tcl
- Document management software - Adobe Acrobat π₯
- Electronic mail software - Email software; Microsoft Exchange
-
Enterprise application integration software -
Common gateway interface CGI; Extensible markup language XML ; Extensible stylesheet language XSL; Oracle Fusion Middleware
- Enterprise resource planning ERP software - Oracle Fusion Applications
-
Graphics or photo imaging software -
Adobe Creative Cloud software π₯; Adobe FreeHand MX; Adobe Illustrator π₯; Adobe Photoshop ; Corel CorelDraw Graphics Suite
- Internet browser software - Apple Safari; Microsoft Internet Explorer; Mozilla Firefox
- Internet directory services software - Berkeley Internet Domain Name BIND; Microsoft Active Directory π₯; Microsoft DNS Server
- Music or sound editing software - Sony Sound Forge
- Network conferencing software - Microsoft Office SharePoint Server MOSS
- Network security and virtual private network VPN equipment software - Firewall software; Juniper Networks NetScreen-Security Manager
- Network security or virtual private network VPN management software - CA SiteMinder
-
Object or component oriented development software -
Embarcadero Delphi; Microsoft ActiveX; Oracle Java π₯; Perl π₯; Python ; Sun Microsystems Java Servlet API
- Object oriented data base management software - PostgreSQL π₯
-
Office suite software -
Microsoft Office software
- Operating system software - Hewlett Packard HP-UX; KornShell; Linux π₯; Microsoft Windows π₯; Operating system software; Oracle Solaris; Red Hat Enterprise Linux; Shell script π₯; UNIX π₯
- Portal server software - Vignette Portal
-
Presentation software -
Microsoft PowerPoint
- Process mapping and design software - Microsoft Visio π₯
-
Project management software -
Microsoft Project π₯; Microsoft SharePoint ; Oracle Primavera Enterprise Project Portfolio Management π₯
- Sales and marketing software - Google Ads
-
Spreadsheet software -
Microsoft Excel
- Storage networking software - Storage area network SAN software
- Switch or router software - Router software; Switch software
- Transaction server software - Customer information control system CICS; Microsoft Internet Information Services (IIS); Web server software
- Video creation and editing software - Adobe Director; Sorenson Media Sorenson Squeeze
-
Web page creation and editing software -
Adobe Dreamweaver; Adobe Experience Manager (AEM); Adobe Macromedia HomeSite; Microsoft FrontPage; Salesforce Marketing Cloud; Web content management system CMS software; WordPress
-
Web platform development software -
Adobe ColdFusion; AJAX π₯; Apache Struts; Apache Tomcat π₯; Cascading style sheets CSS ; Drupal ; Dynamic hypertext markup language DHTML; Enterprise JavaBeans; Extensible hypertext markup language XHTML; Hypertext markup language HTML ; JavaScript ; Joomla; jQuery π₯; Microsoft Active Server Pages ASP π₯; Oracle JavaServer Pages JSP π₯; PHP
- Word processing software - Microsoft Word π₯
Occupational Requirements
Work Activities
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people.
- Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
- Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
- Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment - Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
- Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
- Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
- Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
- Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
- Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Providing Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.
Detailed Work Activities
- Monitor the security of digital information.
- Collaborate with others to resolve information technology issues.
- Maintain contingency plans for disaster recovery.
- Document operational procedures.
- Modify software programs to improve performance.
- Create electronic data backup to prevent loss of information.
- Resolve computer software problems.
- Recommend changes to improve computer or information systems.
- Develop computer or information security policies or procedures.
- Implement security measures for computer or information systems.
- Maintain computer networks to enhance performance and user access.
- Test computer system operations to ensure proper functioning.
- Analyze website or related online data to track trends or usage.
- Manage budgets for appropriate resource allocation.
- Update website content.
- Install computer software.
- Install computer hardware.
- Analyze data to identify or resolve operational problems.
- Document operational activities.
- Design websites or web applications.
- Update knowledge about emerging industry or technology trends.
- Develop specifications or procedures for website development or maintenance.
- Document design or development procedures.
- Develop performance metrics or standards related to information technology.
- Collaborate with others to develop or implement marketing strategies.
- Identify information technology project resource requirements.
- Train others in computer interface or software use.
- Provide technical support for software maintenance or use.
- Develop testing routines or procedures.
- Test software performance.
- Implement advertising or marketing initiatives.
- Evaluate utility of software or hardware technologies.
- Provide recommendations to others about computer hardware.