Information Technology Project Managers
15-1299.09
Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.
Sample of reported job titles: Cloud Product Director, Cybersecurity Project Manager, Data Center Product Director, Information Systems Project Manager (IS Project Manager), IT Manager (Information Technology Manager), IT Program Manager (Information Technology Program Manager), IT Project Manager (Information Technology Project Manager), Scrum Master, Transition Program Manager
Occupation-Specific Information
Tasks
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Confer with project personnel to identify and resolve problems.
- Monitor or track project milestones and deliverables.
- Submit project deliverables, ensuring adherence to quality standards.
- Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
- Initiate, review, or approve modifications to project plans.
- Schedule and facilitate meetings related to information technology projects.
- Direct or coordinate activities of project personnel.
- Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
- Identify need for initial or supplemental project resources.
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Perform risk assessments to develop response strategies.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends.
- Identify, review, or select vendors or consultants to meet project needs.
- Develop and manage annual budgets for information technology projects.
- Establish and execute a project communication plan.
- Develop and manage work breakdown structure (WBS) of information technology projects.
- Monitor the performance of project team members, providing and documenting performance feedback.
- Coordinate recruitment or selection of project personnel.
- Assign duties, responsibilities, and spans of authority to project personnel.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
Technology Skills
- Access software - Citrix cloud computing software
- Accounting software - Tax software
- Analytical or scientific software - IBM SPSS Statistics π₯; Minitab; SAS π₯; StataCorp Stata; The MathWorks MATLAB π₯
- Application server software - Code hosting software; Docker π₯; GitHub π₯; Oracle WebLogic Server; Red Hat OpenShift π₯; Red Hat WildFly; Spring Boot π₯
- Backup or archival software - Veritas NetBackup
- Business intelligence and data analysis software - Apache Spark π₯; IBM Cognos Impromptu; MicroStrategy; Oracle Business Intelligence Enterprise Edition; Qlik Tech QlikView; Tableau π₯
- Calendar and scheduling software - Scheduling software
- Cloud-based data access and sharing software - Glasscubes; Google Drive; Microsoft SharePoint π₯; Slack π₯; Wrike
- Cloud-based management software - IBM WebSphere; IBM WebSphere MQ π₯; Splunk Enterprise π₯
- Clustering software - VMware
- Communications server software - IBM Domino
- Computer aided design CAD software - Autodesk AutoCAD π₯; Autodesk Revit π₯; Dassault Systemes CATIA
- Computer based training software - Blackboard software; Edulastic
- Configuration management software - Chef π₯; IBM Software Configuration and Library Manager SCLM; Perforce Helix software; Puppet π₯
- Customer relationship management CRM software - Blackbaud The Raiser's Edge; Oracle Eloqua; Salesforce software π₯
- Data base management system software - Amazon DynamoDB π₯; Amazon Kinesis; Apache Cassandra π₯; Apache Hadoop π₯; Apache Hive π₯; Apache Pig; Apache Solr; Elasticsearch π₯; MongoDB π₯; MySQL π₯; NoSQL π₯; Oracle PL/SQL π₯; Relational database management software; Teradata Database π₯
- Data base reporting software - Microsoft SQL Server Reporting Services SSRS π₯; SAP Crystal Reports
-
Data base user interface and query software -
Airtable; Amazon Elastic Compute Cloud EC2 π₯; Amazon Redshift π₯; Amazon Web Services AWS software π₯; Canonical Launchpad; Daptiv PPM; Edgewell Trac; Feng Office Collaboration Platform; FileMaker Pro; Hewlett Packard HP Project Portfolio Management Solution; IBM DB2 π₯; Issue tracking system software; MantisBT; Microsoft Access π₯; Microsoft SQL Server π₯; Objective Decision Contactizer Pro; Oracle Database π₯; Oracle JDBC; Planisware; QSM SLIM Suite; QuickBase business management software; Structured query language SQL
; Transact-SQL π₯; Xplanner
- Data mining software - Google Analytics π₯
- Desktop communications software - Skype
- Desktop publishing software - Adobe InDesign π₯; Microsoft Publisher
- Development environment software - Adobe ActionScript; AnthillPro; Apache Ant; Apache Continuum; Apache Gump; Apache Kafka π₯; Apache Maven π₯; C π₯; Common business oriented language COBOL; CruiseControl; easyCIS; Eclipse IDE π₯; ElectricCloud ElectricCommander; FinalBuilder; Fog Creek Software FogBugz; Go π₯; IBM Rational Build Forge; Integrated development environment IDE software; JetBrains Team City; LuntBuild; Microsoft .NET Framework π₯; Microsoft Azure software π₯; Microsoft PowerShell π₯; Microsoft Team Foundation Server π₯; Microsoft Visual Basic π₯; Microsoft Visual Basic for Applications VBA π₯; Microsoft Visual Basic Scripting Edition VBScript; Microsoft Visual Studio π₯; OpenMake Software Meister; OpenMake Software Mojo; Oracle Java 2 Platform Enterprise Edition J2EE π₯; pm ase QuickBuild; Ruby π₯; SmartBear Software Automated Build Studio; Tigris Cabie
- Document management software - Adobe Acrobat π₯; Document management system software; O3spaces Workplace
- Electronic mail software - IBM Notes; Microsoft Exchange; Microsoft Outlook π₯
- Enterprise application integration software - Atlassian Bamboo π₯; Extensible markup language XML π₯; IBM InfoSphere DataStage; Microsoft SQL Server Integration Services SSIS π₯; Oracle Fusion Middleware
- Enterprise resource planning ERP software - Clarity Systems IBM Clarity; Collaborative application lifecycle management ALM software; Microsoft Dynamics π₯; Microsoft Dynamics GP; NetSuite ERP; Oracle Fusion Applications; Oracle Hyperion; Oracle JD Edwards EnterpriseOne; Oracle PeopleSoft π₯; Oracle PeopleSoft Financials; Planview Process Builder; Project portfolio management PPM software; Project.net; SAP Business Objects; SAP software π₯; Vitria M3O Operational Intelligence
- Enterprise system management software - IBM Power Systems software; Kforge
- Expert system software - Ansible software π₯
- File versioning software - Apache Subversion SVN π₯; Continuous integration software; Git π₯; Version control software
- Financial analysis software - Delphi Technology; Oracle E-Business Suite Financials
- Geographic information system - ESRI ArcGIS software π₯; Geographic information system GIS software
- Graphical user interface development software - Salesforce Visualforce
- Graphics or photo imaging software - Adobe Creative Cloud software π₯; Adobe Illustrator π₯; Adobe Photoshop π₯; JamBoard; Trimble SketchUp Pro π₯
- Human resources software - Human resource management software HRMS; Oracle Taleo
- Industrial control software - Supervisory control and data acquisition SCADA software
- Information retrieval or search software - LexisNexis
- Internet protocol IP multimedia subsystem software - Voice over internet protocol VoIP system software
- Medical software - Epic Systems π₯; Healthcare common procedure coding system HCPCS
- Metadata management software - Quest Erwin Data Modeler
- Mobile location based services software - Resource management software
- Network monitoring software - Nagios; Wireshark
- Network security or virtual private network VPN management software - Virtual private networking VPN software
- Object or component oriented development software - Advanced business application programming ABAP; Apache Groovy; C# π₯; C++ π₯; jQuery π₯; Jupyter Notebook; Microsoft ActiveX; Objective C π₯; Oracle Java π₯; Perl π₯; Python π₯; R π₯; Scala π₯; Swift π₯
- Object oriented data base management software - Hibernate ORM π₯; PostgreSQL π₯
-
Office suite software -
Microsoft Office software
- Operating system software - Apple macOS π₯; Bash π₯; Cisco IOS; Hewlett Packard HP-UX; Job control language JCL; KornShell; Linux π₯; Microsoft Windows π₯; Microsoft Windows Server π₯; Oracle Solaris; Red Hat Enterprise Linux; Shell script π₯; Ubuntu; UNIX π₯; UNIX Shell π₯
- Pattern design software - MatchWare MindView; Mind mapping software; MindGenius; MPI Micro Planner X-Pert; NovaMind Merlin Project Manager
- Portal server software - Apache HTTP Server
-
Presentation software -
Microsoft PowerPoint
- Process mapping and design software - Microsoft Visio π₯
- Program testing software - Hewlett Packard LoadRunner; JUnit π₯; Selenium π₯
-
Project management software -
24SevenOffice Project; Actano Rplan; AEC Software FastTrack Schedule; AMS REALTIME Projects; Ascensio Systems TeamLab; Assembla; Atlassian Confluence π₯; Atlassian JIRA ; AtTask; Automation Centre TrackerSuite.Net; Basecamp; BrightWork pmPoint; CA Technologies CA Clarity PPM for IT Governance; Central Desktop; Clarizen; Countersoft Gemini; CS Odessa ConceptDraw Project; Digital Crew Teamwork Project Manager; Disarea 5pm; dotProject; Element Software Copper; Endeavour Agile ALM; Experience in Software Project KickStart; Forum One Communications ProjectSpaces; GanttProject; HyperOffice Collaboration Suite; i-lign; InLoox; Intellisys Project Desktop; Intland Software codeBeamer; Kidasa Milestones Professional; KOffice.org Kplato; KommandCore; LiquidPlanner; Logic Software Easy Projects.NET; Madrigal Soft Tools Delegator; Microsoft Project ; Microsoft Teams π₯; MinuteMan Systems MinuteMan Project Management Software; Ninian Huddle; OfficeWork Software TurboProject; Open Dynamics Collabtive; Oracle Primavera Enterprise Project Portfolio Management π₯; Oracle Primavera P6 Professional Project Management; Palbridge Ubidesk; Planbox; Project Manager Online ProjectManager.com; Project-Open; ProjectLibre; Projecturf; Redmine; Sciforma; SharedPlan Software SharedPlan Pro; Siemens Teamcenter; Smartsheet; Standpipe Studios Vertabase; Stylite eGroupWare; TaskJuggler; TeamDynamixHE; Tenrox Project Workforce Management; The Omni Group OmniPlan; ThoughtWorks Studio Mingle; Unawave; VSCOnline VPMi; WBS Goplan; web2project; Zoho Projects
- Requirements analysis and system architecture software - Unified modeling language UML
- Sales and marketing software - Google Ads; Marketo Marketing Automation π₯
-
Spreadsheet software -
Microsoft Excel
- Transaction security and virus protection software - McAfee; NortonLifeLock cybersecurity software
- Transaction server software - Customer information control system CICS
- Video conferencing software - Cisco Webex π₯; Google Meet; LogMeIn GoToMeeting
- Video creation and editing software - Apple Final Cut Pro; Screencast-O-Matic
- Web page creation and editing software - Adobe Dreamweaver; Facebook π₯
- Web platform development software - AJAX π₯; Apache Struts; Apache Tomcat π₯; Backbone.js; Cascading style sheets CSS π₯; Django π₯; Drupal π₯; Dynamic hypertext markup language DHTML; Enterprise JavaBeans; Ext JS; Extensible hypertext markup language XHTML; Google Angular π₯; Hypertext markup language HTML π₯; JavaScript π₯; JavaScript Object Notation JSON π₯; LAMP Stack; Microsoft Active Server Pages ASP π₯; Microsoft ASP.NET π₯; Microsoft ASP.NET Core MVC; Node.js π₯; Oracle JavaServer Pages JSP π₯; PHP π₯; React π₯; Ruby on Rails π₯; Spring Framework π₯
- Word processing software - 3M Post-it App; Google Docs π₯; Microsoft OneNote; Microsoft Word π₯
Occupational Requirements
Work Activities
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people.
- Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
- Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
- Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment - Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
- Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
- Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
- Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
- Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
- Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Providing Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.
Detailed Work Activities
- Manage information technology projects or system activities.
- Collaborate with others to resolve information technology issues.
- Collect data about customer needs.
- Develop detailed project plans.
- Supervise information technology personnel.
- Develop guidelines for system implementation.
- Identify information technology project resource requirements.
- Analyze security of systems, network, or data.
- Analyze data to identify trends or relationships among variables.
- Prepare analytical reports.
- Participate in staffing decisions.
- Manage budgets for appropriate resource allocation.
- Develop information communication procedures.
- Assign duties or work schedules to employees.
- Coordinate resource procurement activities.