Equal Opportunity Representatives and Officers

13-1041.03

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Occupation-Specific Information

Tasks

• Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
• Prepare reports related to investigations of equal opportunity complaints.
• Interview persons involved in equal opportunity complaints to verify case information.
• Study equal opportunity complaints to clarify issues.
• Interpret civil rights laws and equal opportunity regulations for individuals or employers.
• Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.
• Develop guidelines for nondiscriminatory employment practices.
• Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.
• Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
• Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
• Conduct surveys and evaluate findings to determine if systematic discrimination exists.
• Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
• Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.
• Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.
• Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.
• Review company contracts to determine actions required to meet governmental equal opportunity provisions.
• Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.
• Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.
• Participate in the recruitment of employees through job fairs, career days, or advertising plans.

Technology Skills

• Analytical or scientific software - Equitas EEOStat; Peopleclick PayStat
• Cloud-based data access and sharing software - Microsoft SharePoint 🔥
• Compliance software - Bashen EEOFedSoft; Bashen EEOSoft; Equal employment opportunity EEO compliance software
• Data base user interface and query software - Database software; Microsoft Access 🔥
• Electronic mail software - Microsoft Outlook 🔥
• Human resources software - Bashen LinkLine; Berkshire Associates BALANCEaap; Biddle Adverse Impact Toolkit; Biddle AutoAAP; EEO Made Simple AAPMaker; EEO Made Simple AppTrac; Gerstco AAPBase; Peopleclick AAPlanner; Peopleclick CAAMS; Peopleclick Monitor; Speediware SpeedEEO; Yocum & McKee The Complete AAP
• Office suite software - Corel WordPerfect Office Suite; Microsoft Office software
• Operating system software - Microsoft operating system
• Presentation software - Microsoft PowerPoint
• Spreadsheet software - IBM Lotus 1-2-3; Microsoft Excel
• Word processing software - Microsoft Word 🔥; Word processing software

Occupational Requirements

Work Activities

• Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
• Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people.
• Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
• Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
• Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
• Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
• Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment - Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
• Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
• Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
• Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
• Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
• Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
• Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
• Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
• Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Detailed Work Activities

• Evaluate personnel practices to ensure adherence to regulations.
• Prepare research reports.
• Interview witnesses, suspects, or claimants.
• Explain regulations, policies, or procedures.
• Negotiate agreements to resolve disputes.
• Establish organizational guidelines or policies.
• Monitor organizational processes.
• Train personnel on managerial topics.
• Conduct surveys in organizations.
• Confer with personnel to coordinate business operations.
• Develop business relationships.
• Advise others on human resources topics.
• Coordinate regulatory documentation activities.
• Negotiate contracts with clients or service providers.
• Coordinate personnel recruitment activities.