Business Continuity Planners

13-1199.04

Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.

Occupation-Specific Information

Tasks

• Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
• Develop disaster recovery plans for physical locations with critical assets, such as data centers.
• Test documented disaster recovery strategies and plans.
• Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
• Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
• Review existing disaster recovery, crisis management, or business continuity plans.
• Create scenarios to reestablish operations from various types of business disruptions.
• Establish, maintain, or test call trees to ensure appropriate communication during disaster.
• Conduct or oversee contingency plan integration and operation.
• Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
• Interpret government regulations and applicable codes to ensure compliance.
• Create or administer training and awareness presentations or materials.
• Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
• Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
• Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
• Create business continuity and disaster recovery budgets.
• Maintain and update organization information technology applications and network systems blueprints.
• Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
• Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
• Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.
• Identify individual or transaction targets to direct intelligence collection.

Technology Skills

• Backup or archival software - Enterprise backup systems
• Business intelligence and data analysis software - Actuate BIRT; Jaspersoft Business Intelligence Suite
• Cloud-based data access and sharing software - Microsoft SharePoint 🔥
• Communications server software - Emergency notification system software; MIR3 Intelligent Notification
• Content workflow software - Atlassian JIRA 🔥
• Data base management system software - Teradata Database 🔥
• Data base reporting software - SAP Crystal Reports
• Data base user interface and query software - Microsoft Access 🔥; Microsoft SQL Server 🔥; Structured query language SQL 🔥
• Document management software - Adobe Acrobat 🔥; Microsoft Office SharePoint Server MOSS
• Electronic mail software - Microsoft Outlook 🔥
• Enterprise resource planning ERP software - Business continuity software; CA Clarity PPM; COOP Systems myCOOP; EMC RSA Archer Business Continuity Management; Oracle JD Edwards EnterpriseOne; RecoveryPlanner RPX; Strategic BCP ResilienceONE; Sungard Assurance; Virtual Corporation Sustainable Planner
• Internet browser software - Web browser software
• LAN software - Local area network LAN software
• Network operation system software - SunGard NotiFind
• Office suite software - Microsoft Office software
• Operating system software - Computer operating systems
• Presentation software - Mentimeter; Microsoft PowerPoint
• Process mapping and design software - Microsoft Visio 🔥
• Project management software - Atlassian Confluence 🔥; Microsoft Project 🔥; Oracle Primavera Enterprise Project Portfolio Management
• Spreadsheet software - Microsoft Excel
• Word processing software - Microsoft Word 🔥

Occupational Requirements

Work Activities

• Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
• Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people.
• Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
• Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
• Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
• Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
• Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment - Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
• Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
• Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
• Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
• Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
• Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
• Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
• Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
• Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Detailed Work Activities

• Develop contingency plans to deal with organizational emergencies.
• Develop emergency response plans or procedures.
• Assess risks to business operations.
• Prepare research reports.
• Apply mathematical models of financial or business conditions.
• Identify strategic business investment opportunities.
• Evaluate applicable laws and regulations to determine impact on organizational activities.
• Develop training materials.
• Train personnel in organizational or compliance procedures.
• Prepare operational reports.
• Update professional knowledge.
• Monitor organizational compliance with regulations.
• Advise others on analytical techniques.
• Analyze budgetary or accounting data.
• Maintain data in information systems or databases.
• Develop business or financial information systems.
• Analyze business or financial data.
• Gather organizational performance information.
• Oversee business processes.
• Investigate legal issues.